Locals give City of Karratha thumbs up in community survey

Alicia PereraPilbara News
The Karratha Quarter.
Camera IconThe Karratha Quarter. Credit: Pilbara News, Tom Zaunmayr

Residents have given the City of Karratha its highest ever satisfaction rating and indicated life in the district has improved overall in the local government’s 2019 annual community survey, released last month.

A total of 1430 respondents — slightly down on last year’s total of 1507 — voted in this year’s survey, which invited residents to rate the City’s performance across a range of services and identify priorities for the district.

In improved results on last year, respondents gave the City an overall performance score of 75 per cent; 63.62 per cent thought it was a good or excellent place to live; and 46.54 per cent said it was a better place to live than it was 12 months ago.

The number of people with no plans to leave also rose to 41.9 per cent, up from 40.7 per cent in 2018, and continuing an upwards trend since 2011 when that figure stood at just 14 per cent.

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Mayor Peter Long said the survey results were encouraging.

“The City recorded an overall satisfaction score of 75 per cent, which is an increase compared to 73 per cent in 2018 and 70 per cent in 2017 and our highest yet,” he said.

“This is very pleasing because it indicates the community feels council is moving in the right direction and providing services and facilities that meet community expectations.”

Respondents said the natural environment; leisure, recreation and entertainment activities; and the sense of community were the best things about living in the city area — the same as last year’s list.

The worst things identified included cost of living; safety and security; and retail offerings — the latter replacing access to health services on 2018’s list.

In an assessment of 26 City services, respondents were most impressed with the local government’s management of animal control; libraries; recreation centres; and tip services, but found fault in the areas of illegal dumping; financial responsibility’ airport services; and youth activities.

From the total number of respondents, the highest number came from Nickol (311 people), Baynton/ Baynton West (274 people), Bulgarra (156 people) and Millars Well (145 people).

The towns of Roebourne (13 people) and Point Samson (19 people) had the lowest representation.

The gender imbalance of most previous surveys — where typically two-thirds of respondents have been women — was also significantly reduced, with an almost 50-50 breakdown this year.

The survey results will be used to inform City budget plans and resource allocation in the 2019/20 financial year.

For full results, go to karratha.wa.gov.au/annual-reports.

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