Pilbara town slugged 60,000c/litre for fuel

Headshot of Tom Zaunmayr
Tom ZaunmayrPilbara News
Email Tom Zaunmayr

Onslow locals are warning people to be careful if using the self-serve servo on the outskirts of town, which has been charging upwards of $600 per litre for fuel.

The service station 10km out of Onslow is self-serve, meaning customers put their card details in a machine before being able to fill up.

Mount Minnie resident Paul Shadler said he’d got quite the shock when the bowser he was using tipped over $400 having dispensed just 0.76 litres in November last year.

“I was wondering why I was getting no fuel out of the nozzle,” he said.

“I looked at the pump to make sure it had reset to zero, put the nozzle into the tank and held the trigger, saw the pump was working but all of a sudden it had a new price of $400.21 on the screen.

“This happened five months ago and now it is playing up again; obviously there is a fault there that is not going away.”

Mr Shadler said his initial contact with Caltex while at the bowser was good, but from there it took two months for a refund to come through.

James Macintyre is among a handful of recent victims who went public with a warning on social media.

He was charged $110 for 0.19 litres last week and is now waiting for action from Caltex.

A Caltex spokeswoman said Caltex was investigating the incorrect transactions at the service station.

“There are a number of pumps at the site and two are of concern so are not currently operating,” she said.

“As part of our investigation a technician will visit the site in the next few days to try and rectify the situation.”

The unaffected pumps remain operational.

Get the latest news from thewest.com.au in your inbox.

Sign up for our emails