Pilbara town slugged 60,000c/litre for fuel

Tom ZaunmayrPilbara News

Onslow locals are warning people to be careful if using the self-serve servo on the outskirts of town, which has been charging upwards of $600 per litre for fuel.

The service station 10km out of Onslow is self-serve, meaning customers put their card details in a machine before being able to fill up.

Mount Minnie resident Paul Shadler said he’d got quite the shock when the bowser he was using tipped over $400 having dispensed just 0.76 litres in November last year.

“I was wondering why I was getting no fuel out of the nozzle,” he said.

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“I looked at the pump to make sure it had reset to zero, put the nozzle into the tank and held the trigger, saw the pump was working but all of a sudden it had a new price of $400.21 on the screen.

“This happened five months ago and now it is playing up again; obviously there is a fault there that is not going away.”

Mr Shadler said his initial contact with Caltex while at the bowser was good, but from there it took two months for a refund to come through.

James Macintyre is among a handful of recent victims who went public with a warning on social media.

He was charged $110 for 0.19 litres last week and is now waiting for action from Caltex.

A Caltex spokeswoman said Caltex was investigating the incorrect transactions at the service station.

“There are a number of pumps at the site and two are of concern so are not currently operating,” she said.

“As part of our investigation a technician will visit the site in the next few days to try and rectify the situation.”

The unaffected pumps remain operational.

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