North Regional TAFE tops student satisfaction survey

Shannon BeattiePilbara News
North Regional TAFE teacher Suellyn Bennett (back) and managing director Kevin Doig with students Shelbi Masterton and Amy Mills, 17.
Camera IconNorth Regional TAFE teacher Suellyn Bennett (back) and managing director Kevin Doig with students Shelbi Masterton and Amy Mills, 17. Credit: Pilbara News, Shannon Beattie

TAFE students in the North West are the most satisfied in the State according to a recently released survey.

North Regional TAFE topped the Department of Training and Workforce Development’s 2018 Student Satisfaction Survey, making it the third year in a row the education institution has earned the high score.

NRT achieved a 93.1 per cent satisfaction rating, almost 5 per cent higher than the State average of 88.2 per cent.

NRT managing director Kevin Doig said the positive results were a credit to the team at the college.

“Satisfied students are our No.1 priority and we have fantastic staff on the ground at each of our campuses to ensure students’ needs are met,” he said.

“This feedback is critical to ensure we are continually improving in line with our students’ needs.”

DTWD director general Anne Driscoll said students from NRT were consistently more satisfied across all measures, including course and training experiences and quality of resources and facilities.

“NRT students reported being satisfied with the information and customer service provided by staff in student services, how convenient the location is and how likely their course will lead to a successful job and career,” she said.

The TAFE offers courses in everything from electrical to beauty and services the entirety of the North West with campuses in Karratha, Tom Price, Port Hedland, Newman, Broome, Derby and other locations.

Ms Driscoll said the high results achieved by NRT was a reflection of its commitment to responding to the needs of the local economy.

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